We asked, you said, we did

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On this page you can find out more about the outcomes of the council's consultations.

Once a consultation or engagement project has ended, we will review the feedback received and consider how your comments can help shape proposals, plans and policies. We will feed this back to you below.

On this page you can find out more about the outcomes of the council's consultations.

Once a consultation or engagement project has ended, we will review the feedback received and consider how your comments can help shape proposals, plans and policies. We will feed this back to you below.

  • Kingston upon Thames COVID-19 Business Support Survey

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    Following the onset of the COVID-19 lockdown, Kingston Council and its partners, Kingston First and Kingston Chamber of Commerce, shared a short business survey to understand the immediate impacts on and needs of its businesses. We received 120 responses, across a broadly representative sample of sectors and business sizes - thank you for taking the time to contribute. The insights gained from this are informing council and partners' responses to the crisis, and planning for next steps.

    If you would like us to keep in touch about future surveys, consultations of information regard business in Kingston please fill out this form

    If you have any further comments or questions on the survey findings, or need the results in a more accessible format, then please contact the Regeneration and Economy Team by emailing business@kingston.gov.uk

    Read the full report.

    HEADLINE RESULTS

    • 40% of respondents indicated a temporary pause in trading
    • 46.7% of respondents are unable to trade online
    • 82% of respondents think their business will survive less than 6 months
    • Many respondents feel their business is vulnerable after not receiving/ being ineligible for grants
    • Those who are self-employed and operate from home are most vulnerable

    FURTHER FINDINGS...

    Of those who responded:

    ABILITY TO WORK REMOTELY

    • 51.3% said they and / or their staff are unable to work from home
    • 26% are fully able to work from home
    • 47% are unable to trade online.
    • 43.7% are unable to deliver their products to customers’ homes.
    • 43% indicated a temporary pause in trading

    IMPACT ON BUSINESS OPERATIONS

    • 82% think they will survive fewer than 6 months
    • 78% said the biggest impact on their business is reduced footfall / no. customers
    • 55% are having difficulties paying utilities and other costs while 52% are having difficulties paying rent
    • 37.3% have no contingency funding
    • Less than 2% have business insurers who will support them
    • 16.8% said COVID-19 was having a positive impact on their business

    IMPACT ON EMPLOYEES

    • 27% do not think they will need to make redundancies or stop deploying people on zero hour or agency contracts. 22.7% said they would need to

    RESPONSE TO GOVERNMENT SUPPORT

    • Respondents expected to benefit most from the Job Retention Scheme (49%) and Small Business Grant Funding (48%)
    • 12% said they were ineligible for Government support
    • 76% said they had little to no confidence in Government measures

    SUPPORT NEEDED

    • Respondents said they would benefit from Financial advice (42%), Marketing and sales support (29%) and Business planning support (25%)
    • 33% wanted no support
      _________________________________________________________________________

    WHAT WE ARE DOING WITH THESE FINDINGS?

    • We immediately implemented a new 90-day business support programme, through commissioned partners, engaging 360 businesses through webinars, online training and one to one support. This complemented boosting the profile of government, GLA and other support programmes, to target local businesses.
    • We tailored our regular communication, via a new database of 3500 businesses, around key information and support opportunities, requested through the survey.
    • We are considering the benefits of launching a follow-up survey in six months time, in order to assess changes in businesses’ circumstances.
    • We will continue to analyse and review the survey responses to inform communication needs and the implementation of potential future business support packages; the findings from this will be shared both internally and with our partners to inform our broader work.
  • King Edwards playground: updated plans

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    05 Mar 2020
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    We asked

    We shared draft plans for the revamp of King Edwards playground and asked for your views.

    You said

    The feedback on the plans was positive and included:

    • Asking for a wider range of play equipment in the toddler area.

    • Requesting a sandpit.

    • Requesting a trampoline (to match those installed in neighbouring sites).

    • Requesting a seesaw.

    We did

    Based on your comments we have revised the plans for King Edwards playground. The changes are:

    Trampoline

    We agreed with your feedback that trampolines are a popular feature in other parks within the borough so we have included one in the final design.

    Sandpit

    A raised sandpit has been added and will be located between the Toddler and Junior zone.

    Seesaw

    The Junior zone will now feature a seesaw. With the addition of the neighbouring sandpit and relocation of the gravity bowl, there is now a wide range of equipment for all to enjoy.

    Next steps

    We aim to start work in late April / early May 2020. When works are underway the nearest alternative playgrounds will be RAF Chessington Playground and Sir Francis Barker.

    To stay up to date on the latest developments on our Community Parks Programme visit the Kingston Council website.

  • Knollmead playground: updated plans

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    16 Jan 2020
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    We asked

    We shared draft plans for the revamp of Knollmead playground and asked for your views.

    You said

    The feedback on the plans was positive and included:

    • Generally happy with the proposal but some residents felt that there were too many features for very young children and that more equipment for older children would encourage families to spend more time at the playground.

    • Requesting more climbing equipment.

    We did

    Based on your comments we have revised the plans for Knollmead playground. The changes are:


    Climbing apparatus

    Our younger residents expressed a preference for more challenging climbing equipment. A large Ixo multiplay structure has been planned in response.

    We have removed

    Due to concerns that there were too many features for very young children, we have removed the kidsy multiplay unit and junior slide from our plans and replaced them with a large Ixo multiplay structure with climbing, sliding, swinging and imaginative play as well as a double perch - a modern take on a traditional seesaw, where children can sit or stand on either end.


    Next steps

    The works on site are due to start in March 2020 during which time the playground will be closed for an estimated duration of 6 weeks.

    You can find out more about the Community Parks Programme by visiting the Kingston Council website.


  • Churchfields playground: updated plans

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    16 Jan 2020
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    We asked

    We shared draft plans for the revamp of Churchfields playground and asked for your views.

    You said

    The feedback on the plans was positive and included:

    • Asking for more than one trampoline and additional climbing structures.

    • Requesting equipment with a natural wooden design to match the appearance and character of the park.

    • Emphasising the importance of the inclusion of accessible equipment.

    • Wanting more sensory equipment - recommending totem poles.

    We did

    Based on your comments we have revised the plans for Churchfields Recreation playground. The changes are:

    Inclusive equipment

    You requested additional items were made accessible and in response an inclusive hammock swing has been added to the Monkey Jungle Zone and the roundabout in The Bug Discovery Zone has been made accessible for all.

    Additional trampoline

    We agreed with your feedback that trampolines are a popular feature in other parks within the borough, so we have included an additional trampoline in the Crocodile Swamp Zone to help address the predicted demand.

    Climbing apparatus

    Our younger residents expressed a preference for more challenging climbing equipment, so we have introduced a large Ixo multiplay structure to the Monkey Jungle zone.

    A natural wooden design

    Community groups had a preference for some of the equipment to have a more natural design. The Bug Discovery Zone now includes a wooden play train, log steppers, a clatter bridge and swinging steps with an appearance to match that of Churchfields surroundings.

    Totem Poles

    Feedback suggested that totem poles would be a welcome addition to the Sensory Sandpit Zone. This area will now feature fox and badger animal posts, a height and hand totem, as well as a minibeast and treasure map totem. The poles will add sensory options whilst providing the natural, wooden finish requested for the playground.

    Next steps

    The works on site are due to start in March 2020 during which time the playground will be closed for an estimated duration of 6 weeks.

    You can find out more about the Community Parks Programme by visiting the Kingston Council website.


  • Winter tree planting 2019/20 final plan

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    02 Dec 2019
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    We asked

    We invited local people to have their say on where they would like to see new trees planted in Kingston this winter. Residents were invited to select up to three locations, as well as pick their favourite species of tree.

    You said

    178 residents shared their views on planting locations and tree types.


    We did

    We have now finalised our planting plan and we have been able to fulfill every request we received for a new tree in an available planting location (roads with space for new trees in existing pits, suitable grass verges and local parks). A total of 255 trees are being planted in locations chosen by residents over the coming months.


    To see the final planting plan please visit: bit.ly/rbk-tree-planting.

  • Victoria Recreation Ground playground: updated plans

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    17 Jun 2019
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    We asked

    We shared draft plans for the revamp of Victoria Recreation Ground playground and asked for your views.

    You said

    The feedback on the plans was positive, with feedback including:

    • wanting more social and imaginative play equipment for young children

    • asking for cradle seat swings in the toddler area

    • asking that the proposed trampoline is made bigger

    • not being in favour of the maze in the playground

    We did

    Based on your feedback, we changed the plans for Victoria Recreation Ground playground. The changes are:

    Play equipment for young children
    A number of people asked for more imaginative play equipment for young children. We have changed the plans to include a toddler train, playhouse and cradle seat swings in the toddler area.

    Trampoline
    Based on feedback, we have changed the plans to include a larger 2m x 2m trampoline.

    More natural-looking designA number of people asked for more natural looking surfacing, so this has been toned down to a more natural colour which is more in keeping with the local area.

    What was removed?
    Of those who responded to the survey, a number of people were not supportive of the maze and the timber edging around the sandpit, so these have both been removed from the design.

    Next steps

    The works on site are due to start in mid September and complete in early October, taking around 4 weeks.

    You can find out more about the Community Parks Programme by visiting the Kingston Council website.


  • Gambling Act 2005: policy review feedback

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    01 Nov 2018
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    The Gambling Act 2005 requires the council, acting as the Licensing Authority, to prepare and publish a Statement of Policy and Principles at least every three years. We held a 12 week consultation and engaged with residents, local businesses, associated trade bodies, responsible authorities and other stakeholders.

    Thank you to the 108 people who got involved and had their say on the Gambling Act policy.

    We asked

    We asked local people for their views on the existing Gambling Act policy, particularly the existing ‘no casino’ resolution within the document.


    You said

    305 people visited the survey webpage and 108 completed the consultation.

    ‘No casino’ resolution
    80% of respondents said that they did not think casinos should be permitted in the borough.

    Gaming machines
    Respondents largely agreed with the draft policy.

    Local area profile
    As part of the Gambling Act Policy consultation, the council produced a map of existing licensed gambling venues, education facilities, children’s centres and drug and alcohol services. Respondents generally agreed with the content of this profile.

    We did

    ‘No casino’ resolution
    Members of the Licensing Committee agreed to keep this resolution.

    Gaming machines
    Members of the Licensing Committee agreed with the draft policy on gaming machines.

    Local area profile
    Members of the Licensing Committee agreed with the area profile.

    On Tuesday 30 October, the draft Gambling Act policy was approved at Licensing Committee.

  • Kingston Conversations feedback - winter 2018

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    07 Mar 2018
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    The Kingston Conversations aim to involve residents more directly in our decision making process, with informal discussions on the topics that matter most.

    The January events saw conversations around housing, the London Plan and regeneration, recycling, air quality and our budget. Council tax, highways maintenance and Cock's Crescent were also popular topics.

    We asked

    We asked all attendees to fill in a questionnaire before the event and after. Both surveys asked whether you felt the council listened to residents and whether it acts on your concerns.

    You said

    In both cases, attendees felt differently and more positive about the council following the event. The graph below shows the increase.



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  • Fairfield Recreation Ground - updated proposal now available

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    09 Feb 2018
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    Results from the consultation and community engagement have now been reviewed and analysed and an outcomes and proposals report has been drafted.

    We asked

    We asked the local community for their views and ideas on our proposals for improving Fairfield Recreation Ground.

    You said

    71 people visited the portal page within the five week consultation period, and 28 visitors left comments and suggestions about the proposals. These included:

    Perimeter footpath proposal – 20 comments in favour of the footpath proposal. It was suggested that the footpath should be wider to improve accessibility and should be surfaced in tarmac to facilitate access.

    New access gates – The proposal to create additional access gates into Fairfield was broadly supported, however a number of respondents disagreed with the proposed location of the gates which were indicated as being in the centre of the boundary fences.

    Several supported new access gates close to the Fairfield South boundary. Two respondents were very concerned about a new access gate being opened within the Fairfield West boundary citing concerns about late night noise and anti-social behaviour.

    Unrelated responses - Three people suggested that a cycle route should be introduced through the existing central path.

    Suggestions were also made that the central path surfacing was in poor condition and should be upgraded.

    There were requests for new/updated gym equipment and user signage, improved planting and social facilities within the park.

    We did

    Footpath - We have taken account of the concerns about the width of the footpath and would consider increasing the width of the footpath on the Fairfield South boundary to 1.5m as the consultation would appear to indicate that this path is likely to receive the greatest use as a through route. The rest of the footpath would remain at a width of 1.2m.

    Gates - The position of the new gates have been reconsidered in view of the comments received from the consultation exercise.

    It is now considered that a preferred option would be to open three new pedestrian accesses into the Fairfield.

    1. At the corner of Fairfield South and Fairfield West.

    2. In the Fairfield Footpath boundary close to the junction with Fairfield South.

    3. In Fairfield Road opposite the public library frontage.

    It is not proposed to create a new access point at the other end of the Fairfield where Fairfield Lane meets Fairfield Road.

    The location plan indicates where the new pedestrian entrances will be positioned.

    Gym equipment - The council acknowledges that the existing gym equipment would benefit from updating/renewal, there is however no funding for this at present. Should the opportunity arise in future, funding will be sought to replace the gym equipment.

    Cycle route - The council previously consulted on a proposal to install a cycle route through the central pathway; this proposal was rejected by the community and the site landowners. This item is considered to be out of scope of the current footpath project.

    Central pathway improvements - The council has recently inspected the central pathway and although it is in a safe and serviceable condition, it is considered that it would benefit from some renewal work. There is currently no budget allocation for this work, but this will be reviewed should anything change in future.

    Social facilities/landscape enhancement - It is considered that there is little opportunity to improve these aspects at present. However there may be an option to include a facility within the existing changing accommodation should a commercial partner be identified.

  • Cambridge Road Estate regeneration - phase 1

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    by Jess BTT, 16 Jun 2017
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    We asked
    The council is developing plans to regenerate the Cambridge Road Estate (CRE).

    As part of the first phase of the project, three possible regeneration options were shortlisted based upon the feasibility work completed in 2016. These three options were chosen from a long list
    of 14 that looked at different parts of the estate. They were:

    Option A - keep and refurbish all four of the tower blocks, and replace the remaining housing.
    Option B - keep and refurbish Madingley and Brinkley and replace all other housing.
    Option C - replace all of the housing on the estate.

    Details of the three shortlisted options can be found online at www.kingston.gov.uk/CREregen

    The consultation process ran for two months, starting at the beginning of September 2016,
    and ending in October 2016, and used a survey to capture residents’ views and
    feedback.

    You said
    A total of 416 responses were received, with 361 valid responses.

    Most residents (54%) were in favour of regeneration. 18% of residents were explicitly against regeneration.

    In the written section of the survey, the majority of respondents expressed a favoured option, but many did not.

    Of those who expressed a viewpoint, option C was the most favoured option.

    Of the residents who did not state a strong viewpoint on the options, comments on their surveys indicated that a third were in favour of regeneration, a third were against and a third didn’t mind or were unclear.


    We did

    The council has made the following commitments to residents:

    1. We will keep or re-provide the same number of homes for council tenants with a secure tenancy.
    2. We will provide opportunities for leaseholders and freeholders living on the estate to move into one of the new homes.
    3. We will offer market value for homes owned by leaseholders and freeholders if their properties are scheduled for redevelopment.
    4. We will offer financial assistance to residents who need to move home in accordance with the council’s decant policies.
    5. We will engage with all residents at all stages of the programme, discussing with them the next
    steps, the options if they need to move home and involving them in the design of new homes and the estates improvements.
    6. We will support vulnerable tenants if they need to move home.

    A Resident Regeneration Team has now been set up to be part of the process as plans develop. This will ensure residents views are heard throughout the project. For more information please read our CRE questions and answers.